Feedback-Informed Treatment (FIT) — uses measures to solicit feedback about progress and the quality of the therapeutic relationship. FIT is a transtheoretical, evidence-based, approach.

Practice Excellence Daily

Learn Feedback-Informed Treatment Best Practices from Scott D. Miller

Whether you’re an individual practitioner or part of a larger organization, FIT eLearning helps you develop a culture of feedback and incorporates the Outcome and Session Rating Scales (ORS & SRS) into your clinical practice.

Take your Practice to the Next Level

Easily adaptable training to fully integrate FIT into your practice or agency.

12 interactive lessons
Centered on core FIT competencies
Engaging, well-crafted, teachings with Dr. Scott D. Miller
Manual 1 – What Works in Therapy/counselling: A Primer
Manual 2 – Feedback-Informed Clinical Work: The Basics
Psychometrics and Reporting
FIT in Specific Populations
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Successful completion of this course yields

Excellent understanding of FIT.
A meaningful outcome and session rating process for clients.
Adoption of a simple red, yellow, and green signalling system to keep sessions on track.
An ability to map your clinical effectiveness across clients.
Identification of your professional baseline.
The ability to measure micro – improvements in future skills growth.
A Certificate of Completion for successfully completing 12 hours of online psychotherapy training in Feedback-Informed Treatment.
12 CE Credits. (with application to
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What your Colleagues are Saying:

“I love the professional quality of the slides and videos – great work!”

“Dr. Miller’s style is brief, humorous, and to the point.”

“The FIT program allowed me to be more focused, write out script, and practice it. I now feel more confident in explaining the ORS.”

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FIT eLearning is based on the most up-to-date research in talk therapy/counselling and behavioral health sciences.

Supporting Excellence in Practice Management

MyOutcomes® FIT eLearning program is centered on the four core competencies developed by Dr. Scott D. Miller and colleagues at the International Center for Clinical Excellence (ICCE). These core competencies encompass the necessary basics for clinicians seeking to improve their outcomes and achieve excellence in their practice.
FIT is not only consistent with, but also operationalizes, the American Psychological Association’s (APA) definition of evidence-based practice.

Identify when clients’ trajectories are on or off track.
Gather formal client feedback on outcome and alliance.
Have conversations with clients about the meanings behind their scores on the ORS and SRS.
Improve skills in generating honest client feedback through practice exercises.

Curriculum Created by Industry Experts

ICCE FIT eLearning Advisory Board

Dr. Scott Miller
Founder and Managing Director
Cynthia Maeschalck
Director of Professional Development
Jason Seidel
Director of Research
Susanne Bargmann
Senior Advisor
Stan Steindl
Certified Trainer
Dan Buccino
Certified Trainer
David Low
Certified Trainer

FIT Encompasses:

“The integration of the best available research […] and monitoring of patient progress (and of changes in the patient’s circumstances [like] job loss or major illness) that may suggest the need to adjust the treatment (e.g., problems in the therapeutic relationship or in the implementation of the goals of the treatment)”
APA Task Force on Evidence-Based Practice, 2006, pp. 273, 276-277.

The new science of professional development
The new science of professional development
Already an expirenced FIT practitioner? Find out if FIT Deliberate Practice is the next step for you.
Download MyOutcomes 2018 benchmarking report
Download MyOutcomes 2018 benchmarking report
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Record feedback and access it from any mobile device
Record feedback and access it from any mobile device
MyOutcomes® Mobile is free and makes it easy for clients to share their feedback from a tablet or smartphone.